Shipping

ONLINE STORE HOURS

We pick, pack and dispatch orders Monday to Friday 11am - 2pm. Orders placed after 2pm will be dispatched the following business day.

Feel free to contact our studio team with any queries. Customer service is available via email (shop@naomimurrell.com) Monday - Friday 10am - 6pm. 

CLICK & COLLECT

Click & Collect is now available from our Flagship Store at 5 Ebenezer Place, simply order online and select FREE PICKUP during our listed opening hours. 

OUR PRE CHRISTMAS DELIVERY WINDOW HAS NOW CLOSED.

Please select Store Pick Up at the checkout if you wish to order online and collect your order before Christmas. 


SHIPPING - AUSTRALIA

Orders continue to ship as per normal, dispatch is closed on public holidays but open as usual every other day. 

During December 2025 we offer $10 express shipping on all Australian orders under $100 and free express shipping on all Australian orders over $100. We offer free standard shipping on International orders over $250. All orders are shipped via Australia Post. 

EXPRESS SHIPPING FOR ORDERS UNDER $100
Australia Post Express Parcel Post (with Tracking) 
1-4 Business Days*           $10

EXPRESS SHIPPING FOR ORDERS OVER $100
Australia Post Express Parcel Post (with Tracking) 
1-4 Business Days*            FREE

*All delivery times are estimates and based on Australia Post delivery timelines.
Christmas Parcel Delivery will be quicker if you are sending it to an Express Post next business day delivery network postcode.

SHIPPING - INTERNATIONAL

STANDARD INTERNATIONAL SHIPPING FOR ORDERS UNDER $250AUD
Australia Post Pack and Track International Service.
3 - 10 Business Days       $25.00 AUD   CONVERT

FREE INTERNATIONAL SHIPPING FOR ORDERS OVER $250 AUD  
Australia Post Pack and Track International Service.
3 - 10 Business Days       FREE

PLEASE NOTE:

• We recommend customers provide a secure delivery address, for example your place of employment, to avoid delays.

• Free Shipping Codes are not valid in conjunction with discount codes.

• You may be responsible for any import taxes or duties on international orders. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.